Services
Human-reviewed monitoring with a written response plan.
We monitor compatible business cameras in agreed hours. We verify activity, call or text your contacts, and document what happened.
What we do
A service built around action, not feature lists.
- 01Agreed monitoring hours
- After-hours, business-hours, or 24/7 schedules written around the site.
- 02Human verification
- Our monitoring team reviews the available camera context before following the escalation plan.
- 03Phone and SMS escalation
- Contacts are called or texted in the order agreed during onboarding.
- 04Incident documentation
- Timestamps, observations, contact attempts, actions, and known outcomes are recorded.
How we act
We see. We verify. We escalate. We document.
One clear process from the camera view to the written record.
- 01
See
We review compatible camera feeds during the hours agreed for your site.
- 02
Verify
A human checks the available camera context and separates routine activity from a concern.
- 03
Escalate
We call or text the contacts in the order written into your site plan.
- 04
Document
We record timestamps, what we saw, who we contacted, what we did, and the known outcome.
After close
Quiet sites still need a clear operating plan.
Loading doors, gates, lots, and access points are reviewed against the cameras, hours, and contacts agreed for the property.
Service boundaries
Know the scope before monitoring starts.
Included
- — Human camera review
- — Agreed phone or SMS contact path
- — Documented actions and outcomes
Written into the plan
- — Camera views and monitored hours
- — Contact order and site instructions
- — Reporting cadence and service scope
Not promised
- — Visibility outside available camera views
- — A response that was not agreed in advance
- — A guaranteed security outcome
Talk to KnoxWatch
Start with the cameras and risks you already have.
We review the site, camera access, monitored hours, and contact order. Then we tell you clearly whether KnoxWatch is a fit.