Legal
Last updated: June 9, 2026
This privacy policy explains how KnoxWatch handles consultation requests, setup information, billing workflows, camera onboarding information, and customer portal data.
KnoxWatch may collect business contact details, consultation requests, camera setup information, monitoring requirements, escalation contacts, billing workflow status, support messages, and portal activity needed to provide the service.
We use information to review camera compatibility, respond to consultation requests, coordinate service proposals, guide secure onboarding, operate customer and admin workflows, provide incident summaries, and improve service quality.
Customers should provide limited viewer access where possible instead of administrator credentials. Access details and setup notes should only be used for onboarding, monitoring, support, and authorized operational review.
Payments may be processed through third-party payment providers. KnoxWatch does not store full card numbers in the application. Billing records may include proposal, service agreement, payment status, and transaction references.
We may use trusted providers for hosting, email delivery, payment processing, analytics, and customer support. We do not sell customer personal information to advertisers.
We use reasonable technical and organizational safeguards for customer information. No online system can be guaranteed completely secure, so customers should avoid sharing unnecessary admin-level credentials.
For privacy questions, contact info@knoxwatch.com.